Privacy Policy


Overview


This Privacy Policy describes how Exclusive Car Diffusers (“we”, “us”, “our”) collects, uses, and discloses your personal information when you visit or make a purchase from our website.

 


By using our website and services, you agree to the collection and use of information in accordance with this policy.


Information We Collect

 

When you visit our website, we may collect the following information:

 

Personal Information You Provide



  • Name
  • Email address
  • Billing and shipping address
  • Payment details (processed securely by third-party payment providers)
  • Phone number (if provided)


Automatically Collected Information



  • Device information (browser type, IP address, operating system)
  • Pages viewed and interactions with the site
  • Cookies and similar tracking technologies


How We Use Your Information

 

We use your information to:


  • Process and fulfil orders
  • Communicate with you about your order or enquiries
  • Provide customer support
  • Improve our website and services
  • Send marketing emails (only if you have opted in)
  • Prevent fraud and maintain security


Sharing Your Information

 

 

 


We share your information only where necessary to operate our business, including with:

 


  • Shopify, which powers our online store
  • Payment processors and courier partners
  • Service providers who assist with website analytics or marketing


We do not sell your personal information to third parties.


Shopify

 

 


Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products to you.

 


Your data is stored through Shopify’s data storage, databases, and general Shopify application. They store your data on secure servers behind a firewall.

 

Cookies


We use cookies to enhance your browsing experience and analyse site traffic. You can choose to disable cookies through your browser settings, although some parts of the site may not function correctly.


Marketing Communications

 

 


If you opt in to receive marketing emails, we may send you updates about new products, offers, or promotions.

 

You can unsubscribe at any time by clicking the unsubscribe link in our emails.


Data Retention

 

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.


Your Rights (UK & GDPR)

 

If you are a UK or EU resident, you have the right to:


  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Object to or restrict processing of your data
  • Withdraw consent for marketing communications


To exercise any of these rights, please contact us.


Security

 

We take reasonable steps to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure.


Changes to This Policy


We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page.

 

 


Contact Information

 

 


For questions about this Privacy Policy or how your information is handled, please contact us at:


Support@exclusivecardiffusers.co.uk